What you should know
- If you’re buying the Vision Pro spatial computer, it’s important to be careful as repairs can be quite costly. Cracked cover glass repair is estimated at $799 without insurance, while other damages can cost up to $2,399.
- Apple offers a support service called “Apple Vision Pro Repair & Service” which includes AppleCare+. With AppleCare+, the cost of repairing the cracked cover glass or any other damage drops to $299. Repairing any of the accessories included in the Vision Pro box costs only $29 with AppleCare+.
- AppleCare+ for the Vision Pro is priced at $499 for two years or $24.99 per month over 24 months. You can purchase this service at the time of buying the spatial computer or up to 60 days after your purchase through the online Apple Store or at a physical Apple Store.
- AppleCare+ subscribers receive 24/7 priority access to Apple experts, mail-in repair with a prepaid shipping box, carry-in repair at an Apple Store or other Apple Authorized Service Provider, and Express Replacement Service. However, accidental damage is not covered by the new product warranty.
Full Story
So, you’re shelling out a cool $3,499 or more for the Vision Pro spatial computer, huh? Well, here’s a tip: don’t drop the headset. Trust me.
Apple’s got this new “Apple Vision Pro Repair & Service” support page. It details two types of damage for the Vision Pro – cracked cover glass and other damage. Cracked the cover glass? That’ll set you back $799 to repair without insurance. Ouch.
But wait, there’s AppleCare+. With that, the repair cost drops to $299. Not too bad, right? Any other damage, though, will cost you a whopping $2,399. But again, AppleCare+ subscribers get a break, paying only $299 for these repairs.
Now, what about the accessories that come with the Vision Pro? If they’re damaged, it’ll cost you $29 to repair with AppleCare+. But if it’s any other accessory not included in the box or made by a third party, that falls under the other accidental damage category. And that’ll run you $299 to repair under Apple Care+.
So, AppleCare+ can save VisionPro owners a pretty penny if a repair is needed. It’s $499 for two years or $24.99 per month over 24 months. If you go for the monthly plan, they’ll charge you automatically each month until the 24 months are up. You can get AppleCare+ for the Vision Pro when you buy the spatial computer. Or, you can wait up to 60 days after your Vision Pro purchase to subscribe to AppleCare+ online or at a physical Apple Store. There’s even a link you can click on.
AppleCare+ subscribers get some perks with coverage for the Vision Pro. 24/7 priority access to Apple experts via phone, mail-in repair with a prepaid shipping box provided by Apple, carry-in repair at an Apple Store or other Apple Authorized Service Provider, and Express Replacement Service. That last one means they’ll ship you a replacement device so you don’t have to wait for a repair.
But remember, accidental damage isn’t covered by the new product warranty. The Vision Pro comes with one year of hardware repair coverage thanks to the product’s limited warranty. And Apple throws in up to 90 days of complimentary technical support.
